1. Acceptance of Terms
These Terms of Service, together with any documents expressly incorporated by reference, constitute a legally binding agreement between Blueprint Consulting Inc., a corporation incorporated under the laws of the Province of British Columbia, Canada (“Blueprint”, “Company”, “we”, “us”, or “our”), and the individual or entity accessing or using the BuildBox platform (“Customer”, “you”, or “your”). This Agreement governs your access to and use of the BuildBox platform, including all associated websites, subdomains, mobile applications, web applications, dashboards, tools, features, content, integrations, and related services made available by Blueprint from time to time (collectively, the “Platform”).
By clicking to accept, registering for an account, accessing the Platform, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, you must not access or use the Platform.
If you are accepting this Agreement on behalf of a company, partnership, sole proprietorship, or other legal entity, you represent and warrant that you have authority to bind that entity to this Agreement. In that case, “Customer” includes that entity and all of its employees, officers, directors, subcontractors, consultants, agents, collaborators, administrators, and other users who access or use the Platform through the Customer’s account or at the Customer’s direction. The Customer is fully responsible for all such users and all use of the Platform under its account.
The Platform is offered for business and commercial use only and is not intended for personal, family, household, or consumer use.
2. Incorporated Policies
This Agreement incorporates by reference the Privacy Policy, Cookie Policy, AI Use & Disclaimer Policy, and Acceptable Use Policy, each as updated from time to time in accordance with this Agreement. Each of those documents forms part of this Agreement and is binding on the Customer.
To the extent of any conflict between this Agreement and any incorporated policy, the AI Use & Disclaimer Policy will govern in relation to AI functionality and generated outputs, and the Privacy Policy will govern in relation to privacy, personal information, data handling, and related compliance matters. In all other respects, this Agreement will govern.
3. Description of the Platform
The Platform is a software-as-a-service solution designed to assist contractors and construction businesses with administrative, organizational, and workflow-related functions. Depending on the subscription tier, feature availability, and product development status, the Platform may include project management tools, task tracking, document storage, document organization, document analysis, dashboards, reporting tools, communications features, financial tracking tools, workflow tools, collaboration tools, artificial intelligence-assisted features, and document generation functionality.
The Platform is intended solely as a tool to assist with business administration, project administration, and internal workflow. The Platform does not replace competent professional judgment, field review, supervision, contract administration, accounting review, legal review, engineering review, architectural review, safety oversight, or regulatory compliance procedures. Blueprint does not undertake any obligation to monitor, review, supervise, validate, approve, or correct your use of the Platform, your project data, your financial entries, your project documents, or your business decisions.
Blueprint may, at any time and in its sole discretion, modify, improve, update, restrict, suspend, remove, or discontinue any part of the Platform, any feature, any workflow, any model, any integration, any dashboard, or any functionality, temporarily or permanently, with or without notice and without liability.
4. Account Registration, Security, and Customer Control
You represent and warrant that all information you provide in connection with account creation, billing, subscription, and use of the Platform is accurate, current, complete, and not misleading. You are solely responsible for maintaining the confidentiality and security of your login credentials, authentication methods, passwords, and administrative access.
You are responsible for all activities occurring under your account, whether authorized by you or not, except to the extent caused solely by Blueprint’s acts where liability cannot legally be excluded. You must promptly notify Blueprint of any actual or suspected unauthorized access, misuse, credential sharing, compromise, or security incident involving your account or the Platform.
Business accounts are controlled by the Customer entity, not by any individual employee or user. The Customer is solely responsible for designating, changing, and removing administrators and controlling user permissions, access levels, and internal approval rights.
5. Customer Responsibilities and Authorized Users
The Customer may permit its employees, subcontractors, consultants, and other collaborators to access the Platform. The Customer assumes full legal responsibility for all such users and for all actions, omissions, uploads, approvals, communications, instructions, misuse, and other conduct occurring through or under the Customer’s account.
The Customer is solely responsible for determining who should have access to the Platform, what permissions each user should have, what documents and data may be uploaded, what outputs may be relied upon, and what internal controls, review procedures, and approval processes are appropriate. Blueprint has no duty to supervise or resolve disputes among the Customer’s internal users, project participants, clients, consultants, trades, or collaborators, and will not be liable for misuse, unauthorized approvals, incorrect permissions, or internal breakdowns of process or oversight.
6. License Grant and Restrictions
Subject to this Agreement and payment of all applicable fees, Blueprint grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the subscription term to access and use the Platform solely for the Customer’s internal business purposes.
Except as expressly permitted in this Agreement, the Customer shall not, and shall not permit any third party to, copy, reproduce, modify, adapt, translate, frame, mirror, scrape, republish, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, create derivative works from, or otherwise exploit the Platform. The Customer shall not use the Platform, its outputs, or its underlying structure, workflows, or logic to build, train, support, benchmark publicly against, or improve any competing product or service.
7. No Professional Advice; No Reliance
The Platform and all associated content, tools, templates, dashboards, summaries, outputs, insights, alerts, analyses, and generated materials are provided solely for informational, administrative, and organizational purposes. Nothing in the Platform constitutes legal advice, accounting advice, tax advice, financial advice, investment advice, engineering advice, architectural advice, construction advice, project management advice, health and safety advice, scheduling advice, regulatory advice, or professional advice of any kind.
Blueprint is not acting as your lawyer, accountant, engineer, architect, safety consultant, scheduler, estimator, project manager, or professional advisor through the Platform. You are solely responsible for independently reviewing, validating, and approving all information, outputs, documents, calculations, and communications before relying on them or issuing them to any third party. All reliance on the Platform is entirely at your own risk.
8. AI Features and Generated Outputs
The Platform may include artificial intelligence, automated processing, extraction, summarization, analysis, drafting, classification, and other automated functionality that processes Customer Data and generates outputs, including draft documents, draft communications, summaries, analyses, alerts, extracted information, and insights (“Generated Outputs”).
You acknowledge and agree that Generated Outputs may be inaccurate, incomplete, misleading, fabricated, out of date, improperly worded, non-compliant, incorrectly extracted, incorrectly attributed, or otherwise unsuitable for your intended use. Generated Outputs may fail to reflect actual site conditions, applicable legal requirements, project facts, contractual obligations, drawing revisions, approval chains, budget context, code requirements, or regulatory requirements.
All Generated Outputs are provided strictly as assistance tools only unless and until independently reviewed, validated, revised if necessary, and expressly approved by you. Blueprint is not the drafter of record, approver, issuer, certifier, sender, reviewer, or professional advisor with respect to any Generated Output. You are solely responsible for every Generated Output you review, rely upon, approve, send, upload, issue, or store.
Blueprint will not be liable for any loss, cost, claim, damage, project impact, contractual issue, financial issue, missed notice, rejected change, regulatory issue, or other consequence arising from or relating to Generated Outputs or reliance upon them.
9. Beta Services
Blueprint may designate certain features, tools, modules, or functionality as beta, preview, pilot, early access, test, or pre-release services (“Beta Services”). Beta Services are provided for evaluation and testing purposes only and may be incomplete, unstable, unavailable, contain bugs or errors, produce unreliable results, or be materially changed or discontinued at any time.
Beta Services are provided on an as-is, as-available basis without any service level commitment, support commitment, performance commitment, or warranty of any kind, and are used entirely at the Customer’s own risk. Blueprint will have no liability arising from or relating to Beta Services, including any downtime, inaccuracy, defect, data loss, corruption, or discontinuation.
10. Construction, Project, and Safety Risk Allocation
You acknowledge that construction projects involve numerous variables, dependencies, and risks outside Blueprint’s control, including site conditions, sequencing, labour availability, trade performance, supervision, consultant directions, client decisions, permit issues, inspections, safety practices, code requirements, weather, procurement, scheduling, and contractual administration.
Blueprint does not control, direct, supervise, inspect, certify, validate, or guarantee any project activity, project outcome, field condition, construction method, contract administration process, safety result, regulatory compliance, payment outcome, or project performance. Blueprint does not assume and expressly disclaims any duty of care with respect to field operations, project execution, safety, code compliance, statutory compliance, contract compliance, notice compliance, scheduling, procurement, or third-party conduct.
Blueprint will not be liable for any delay, disruption, acceleration, cost overrun, backcharge, deficiency, defect, rework, productivity loss, safety incident, injury, death, inspection failure, code issue, payment dispute, lien-related issue, claim, or dispute between or among contractors, subcontractors, consultants, clients, or any other parties arising out of or relating to the Platform.
11. Financial Tools and Insights
The Platform may permit you to enter, organize, display, track, analyze, or summarize financial and business information and may generate dashboards, calculations, trend views, alerts, and insights based on Customer Data. All such content depends on the completeness and accuracy of the information you provide and may be incomplete, inaccurate, or unsuitable for decision-making.
Blueprint does not provide financial, accounting, tax, audit, assurance, investment, or profitability advice through the Platform and does not warrant that any financial display, calculation, dashboard, or insight is accurate, complete, GAAP-compliant, tax-compliant, or appropriate for reliance. You are solely responsible for all entries, assumptions, interpretations, decisions, and outcomes arising from your use of financial features.
12. Customer Data; Customer License to Blueprint
As between the parties, the Customer retains ownership of Customer Data. “Customer Data” means the data, documents, drawings, files, images, communications, financial entries, prompts, project information, and other materials uploaded to, transmitted through, stored in, or generated through the Platform by or on behalf of the Customer.
The Customer grants Blueprint a worldwide, non-exclusive, royalty-free license during the term of this Agreement and any applicable retention period to host, copy, transmit, store, display, process, back up, index, analyze, extract from, generate from, reformat, and otherwise use Customer Data as necessary to provide, support, secure, maintain, improve, and operate the Platform and related services.
The Customer represents and warrants that it has all rights, licenses, authorizations, permissions, consents, and lawful bases necessary to upload, disclose, process, and use all Customer Data in connection with the Platform. The Customer is solely responsible for the legality, accuracy, completeness, appropriateness, and use of all Customer Data and for all consequences arising from Customer Data or from any output based on Customer Data.
13. De-Identified and Aggregated Data
Blueprint may collect, generate, use, disclose, and otherwise exploit usage data, platform telemetry, analytics, performance information, de-identified data, and aggregated data derived from operation of the Platform, provided that such data does not identify the Customer or any natural person as an identifiable individual. Blueprint may use such data for analytics, benchmarking, diagnostics, security, service improvement, product development, internal business operations, and other lawful business purposes.
14. Privacy, Data Handling, and Subprocessors
Blueprint’s collection, use, disclosure, storage, processing, retention, deletion, and protection of personal information and other Customer Data are governed by the Privacy Policy. By using the Platform, the Customer consents to such handling as described in the Privacy Policy, including the use of service providers, subprocessors, cloud providers, payment processors, communications providers, analytics providers, artificial intelligence providers, and other third-party service providers used to operate the Platform.
Blueprint may add, remove, or change subprocessors and service providers from time to time in the ordinary course of operating the Platform. The Customer acknowledges that Customer Data may be stored, processed, or accessed in Canada, the United States, or other jurisdictions where Blueprint or its service providers operate, as further described in the Privacy Policy.
Unless expressly stated otherwise in the Privacy Policy or separately agreed in writing, Blueprint will not use Customer Data to train third-party general-purpose AI models.
15. Security and Availability
Blueprint will use commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data, but no system, network, transmission method, hosting environment, or integration is completely secure, uninterrupted, or error-free. The Platform may experience downtime, maintenance, service degradation, defects, delays, unauthorized access, cyber incidents, data corruption, or data loss.
The Customer is solely responsible for maintaining independent backups of all critical information and for implementing its own business continuity, review, and verification procedures. Blueprint will not be liable for outages, downtime, interruptions, delays, corruption, unauthorized access, deletion, inability to access data, or inability to use the Platform.
16. Third-Party Services and Integrations
The Platform may use, integrate with, depend on, or make available third-party products and services, including hosting, payments, messaging, analytics, communication tools, cloud storage, and AI-related services (“Third-Party Services”). Blueprint does not own or control Third-Party Services and does not warrant, endorse, or assume responsibility for them.
The Customer’s use of Third-Party Services may be subject to separate third-party terms and policies. Blueprint will not be liable for any interruption, outage, change, discontinuation, failure, incompatibility, security incident, or other issue arising from or relating to Third-Party Services.
17. Intellectual Property and Feedback
The Platform, including all software, interfaces, workflows, logic, structure, design, content provided by Blueprint, and all intellectual property embodied therein, is and will remain the exclusive property of Blueprint and its licensors. Except for the limited right to use the Platform expressly granted in this Agreement, no right, title, or interest in or to the Platform is transferred to the Customer.
If the Customer provides any suggestion, feedback, idea, enhancement request, recommendation, or other input relating to the Platform or related services, Blueprint may use, disclose, reproduce, modify, commercialize, and otherwise exploit that input without restriction, attribution, or compensation.
18. Fees, Billing, Taxes, and Payment
The Platform is offered on a month-to-month subscription basis unless otherwise agreed in writing. All fees are payable in advance. All fees, onboarding fees, implementation fees, usage fees, add-on fees, support fees, transaction fees, and other charges are non-refundable except where required by law.
Subscriptions renew automatically at the then-current applicable rates unless cancelled in accordance with Blueprint’s then-current cancellation procedures. The Customer authorizes Blueprint and its payment processor to charge the applicable payment method on a recurring basis for all amounts due.
The Customer is responsible for all applicable taxes, levies, duties, or similar governmental assessments, excluding taxes based on Blueprint’s net income. Unless otherwise stated by Blueprint in writing, all pricing and charges are in Canadian dollars.
If any payment fails, is reversed, is charged back, is disputed, or is not received when due, Blueprint may retry payment, suspend access, terminate access, recover the amount owed, charge interest at the lesser of 1.5% per month or the maximum lawful rate, and recover reasonable collection costs and legal fees.
Blueprint may change pricing on prospective basis upon prior notice. Any special written pricing commitment, including a Founding Member pricing commitment expressly granted by Blueprint in writing, will control over general pricing-change rights to the extent of any direct conflict.
19. User Counts, Audits, and Subscription Compliance
Blueprint may audit account usage, user counts, collaborator counts, active seats, features in use, and subscription entitlements to verify compliance with purchased limits and pricing. If Blueprint determines that the Customer has exceeded its subscription limits, added unauthorized users, misclassified users, or otherwise used the Platform beyond the scope of its purchased subscription, Blueprint may reclassify the subscription, invoice retroactively for excess use, charge immediately for unauthorized or excess users, suspend excess usage, or require payment as a condition of continued access.
Any purchase order, onboarding form, procurement document, vendor form, or customer-generated document is deemed issued solely for administrative purposes unless expressly accepted in writing by an authorized officer of Blueprint. No such document amends or overrides this Agreement unless Blueprint expressly agrees in writing.
20. Acceptable Use
The Customer shall not, and shall not permit any user or third party to, use the Platform for any unlawful, fraudulent, deceptive, abusive, or unauthorized purpose. Without limiting the generality of the foregoing, the Customer shall not use the Platform to upload illegal content, distribute malware, scrape data, reverse engineer the Platform, share credentials improperly, exceed user limits, interfere with the Platform, test vulnerabilities without authorization, or use the Platform or its outputs to compete with Blueprint.
Additional restrictions may be set out in the Acceptable Use Policy, which forms part of this Agreement.
21. Suspension Rights
Blueprint may suspend, restrict, or disable access to all or any part of the Platform, with or without prior notice, immediately and in its sole discretion, if Blueprint reasonably believes suspension is necessary to protect the Platform, Blueprint, other customers, third parties, or the public, or to respond to legal, regulatory, operational, billing, reputational, or security concerns.
Without limiting the foregoing, Blueprint may suspend access for non-payment, suspected fraud, excessive use, unlawful conduct, policy violations, misuse of AI features, misuse of generated documents, credential sharing, unauthorized access, abusive conduct, or any activity that may expose Blueprint to legal or reputational risk. Blueprint will have no liability arising from any suspension implemented in accordance with this Agreement.
22. Term, Termination, Data Retention, and Export
This Agreement begins when the Customer first accepts it or first accesses or uses the Platform, whichever occurs first, and continues until terminated.
Blueprint may suspend or terminate this Agreement or the Customer’s access to the Platform immediately for breach, non-payment, policy violations, legal risk, security risk, misuse, or any other reason permitted by this Agreement. The Customer may terminate its subscription by cancelling in accordance with Blueprint’s then-current cancellation procedures, but termination does not entitle the Customer to any refund except where required by law.
Upon termination or expiration, all rights granted to the Customer under this Agreement cease immediately. Subject to Blueprint’s operational practices, legal obligations, and payment status, Customer Data may remain accessible for up to ninety (90) days after termination, after which Blueprint may permanently delete or render inaccessible Customer Data without liability. During that 90-day period, the Customer may request a commercially reasonable export of its Customer Data in Blueprint’s then-current standard export format, subject to technical limitations and payment of all outstanding amounts.
23. Changes to the Agreement
Blueprint may update this Agreement and the incorporated Policies from time to time. Unless a different effective date is stated, changes will become effective when posted on the Platform or otherwise communicated to the Customer. Where Blueprint considers a change material, Blueprint may provide additional notice by email, in-product notice, or other reasonable means.
By continuing to access or use the Platform after the effective date of an updated Agreement, the Customer agrees to the revised terms. If the Customer does not agree to the revised terms, the Customer must stop using the Platform and cancel its subscription.
24. Notices
Blueprint may give notices under this Agreement by email, in-product notification, posting on the Platform, or other reasonable electronic means using the contact information associated with the Customer’s account. The Customer is responsible for keeping its account contact information current.
Formal legal notices to Blueprint must be sent to the contact address designated by Blueprint in the Platform or on its website, with a copy by email to the legal or support contact identified by Blueprint for notices. Notices are deemed received on the day sent if sent on a business day before 5:00 p.m. local time at the recipient’s location, and otherwise on the next business day.
25. Disclaimer of Warranties
To the fullest extent permitted by law, the Platform, all Generated Outputs, all Beta Services, all integrations, all support, and all related services are provided on an “as is”, “as available”, and “with all faults” basis. Blueprint disclaims all representations, warranties, conditions, and guarantees of any kind, whether express, implied, statutory, or collateral, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, security, availability, or results.
Blueprint does not warrant that the Platform or any output will be uninterrupted, timely, secure, error-free, compliant with law, suitable for any purpose, or free from defects, viruses, harmful code, inaccuracies, hallucinations, omissions, or third-party failures.
26. Limitation of Liability
To the fullest extent permitted by law, Blueprint and its affiliates, directors, officers, employees, shareholders, contractors, agents, licensors, service providers, successors, and assigns will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or aggravated damages, or for any loss of profits, revenue, business, use, goodwill, opportunity, data, project delay, cost overrun, rework cost, backcharge, regulatory penalty, financing impact, or procurement impact, arising out of or relating to this Agreement or the Platform, whether in contract, tort, negligence, misrepresentation, statute, equity, or otherwise, even if advised of the possibility of such damages.
To the fullest extent permitted by law, Blueprint’s total aggregate liability arising out of or relating to this Agreement, the Platform, any Generated Output, any Beta Service, any integration, any billing issue, any data issue, or any other claim of any kind will not exceed the greater of: (a) the total fees actually paid by the Customer to Blueprint for the Platform in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) CAD $500. These exclusions and limitations apply to the maximum extent permitted by law and except to the extent prohibited by applicable law.
27. Indemnification
The Customer shall indemnify, defend, and hold harmless Blueprint and its affiliates, directors, officers, employees, shareholders, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable legal fees and disbursements, arising out of or relating to: the Customer’s access to or use of the Platform; Customer Data; Generated Outputs used, approved, issued, or relied upon by the Customer or its users; the Customer’s projects, communications, financial decisions, project outcomes, or business decisions; any breach of this Agreement or the incorporated Policies; or any violation of law or third-party rights by the Customer or its users.
Blueprint may assume the exclusive defense and control of any matter subject to indemnification, at the Customer’s expense, and the Customer shall cooperate fully in that defense.
28. Claim Limitation Period
To the fullest extent permitted by law, any claim or cause of action by the Customer arising out of or relating to this Agreement or the Platform must be commenced within one (1) year after the event giving rise to the claim first occurred, failing which that claim is permanently barred.
29. Governing Law, Arbitration, and Class Action Waiver
This Agreement is governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to this Agreement or the Platform will be referred to and finally resolved by confidential binding arbitration seated in Vancouver, British Columbia, in the English language, before a single arbitrator, in accordance with the ADR Institute of Canada arbitration rules then in force, except that Blueprint may seek interim, injunctive, equitable, or other relief in any court of competent jurisdiction to protect its intellectual property, confidential information, security interests, payment rights, or enforcement rights.
To the fullest extent permitted by law, the Customer agrees that any dispute will be brought only in its individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or mass proceeding, and the Customer waives any right to a jury trial to the extent such right may otherwise apply.
30. Force Majeure
Blueprint will not be liable for any delay, failure, interruption, degradation, or inability to perform resulting from causes beyond its reasonable control, including acts of God, flood, fire, earthquake, severe weather, pandemic, epidemic, war, terrorism, civil unrest, labour disruption, internet failure, telecommunications failure, cloud provider outage, power outage, cyberattack, denial-of-service event, software supply-chain issue, governmental action, regulatory change, embargo, or failure of third-party providers.
31. Electronic Communications and Acceptance
The Customer consents to transact electronically with Blueprint and acknowledges that click-through acceptance, electronic signatures, electronic records, account logs, email notices, and other electronic evidence may be used to establish acceptance of and compliance with this Agreement to the fullest extent permitted by law.
32. General Provisions
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous proposals, communications, negotiations, understandings, representations, or agreements relating to the Platform.
No waiver by Blueprint of any breach or default will be deemed to be a waiver of any preceding or subsequent breach or default. The Customer may not assign, transfer, delegate, or sublicense this Agreement or any rights or obligations under it without Blueprint’s prior written consent. Blueprint may assign this Agreement without restriction in connection with a corporate reorganization, financing, merger, acquisition, sale of assets, or by operation of law.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, that provision will be severed and enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
The provisions of this Agreement that by their nature should survive termination or expiration will survive, including provisions relating to fees, audits, data retention and deletion, confidentiality, restrictions, disclaimers, limitation of liability, indemnification, dispute resolution, class action waiver, claim limitation period, and accrued rights and remedies.